Shipping Policy

1. Processing Time

• Orders are processed within 5 business days (excluding weekends and holidays).

• If we experience a high volume of orders, processing may be delayed.

2. Shipping Rates & Delivery Estimates

• Shipping charges are calculated at checkout.

• Estimated delivery times:

• Standard Shipping: 2-5business days

• Expedited Shipping: 1-2 business days

• Overnight Shipping: 1business day (if placed before 4:00pm EST)

3. Domestic & International Shipping

• We ship to addresses within the us and international locations.

• International shipments may be subject to customs fees, which the customer is responsible for.

4. Order Tracking

• Tracking numbers are provided once the order is shipped.

• Customers can track their orders through usps or fedex website.

5. Lost or Stolen Packages

• We are not responsible for lost or stolen packages.

• If your package is missing, please contact the shipping carrier.

6. Damages & Issues

• If your order arrives damaged, please contact us within 10 days with photos.

• We will review and provide a replacement or refund if applicable.

7. Returns & Exchanges

• Please refer to our Return Policy for information on returns and exchanges.

8. Contact Information

For any shipping-related questions, please contact us at Millosjewelry@gmail.com .